Shipping policy

Last updated: 13 November 2026

Shipping cost

Shipping is free on every order, to every country we deliver to.

Delivery times

• United Kingdom and United States: 7 to 14 days from the day you order.
• All other countries: 14 to 21 days from the day you order.

These times include processing and are estimates. Deliveries can occasionally take longer during busy periods or because of customs checks and carrier delays.

Where we ship

We ship worldwide, except to places our carriers cannot deliver to or where delivery is restricted by law.

Tracking

Every order is tracked. You will receive an email with a tracking link as soon as your order has shipped.

Customs, duties and taxes

Depending on your country, your order may be subject to import duties, taxes or customs fees when it arrives. These charges are set by your local authorities, are not included in our prices, and are the responsibility of the customer.

Delivery address

Please check your address carefully before placing your order. You can ask us to correct it within 15 minutes of ordering by emailing support@foldebags.com. We cannot change an address after that.

Late or missing orders

If your order has not arrived by the end of the delivery window above, email support@foldebags.com with your order number and we will look into it with the carrier.